IT Team

Cloud Service Status

warn icon Experiencing issues with 2 services
warn icon Warn
Brightly Software icon
Brightly Software

Investigating - Our team is investigating an intermittent issue resulting in a blank screen upon viewing and entering utility bill data in Energy Manager. This issue is impacting users working in Google Chrome and is being investigated as a top priority. Until a resolution has been identified, the workaround is to access Energy Manager using a Firefox or Edge browser. Please contact energysupport@brightlysoftware.com with any questions. Mar 27, 2025 - 09:48 EDT

Last update on

warn icon Warn
Datto icon
Datto

Monitoring - A fix has been implemented and we are monitoring the results. Apr 03, 2025 - 15:48 EDT

Last update on

11 Services
Brightly Software

Energy Manager - Utility Bill Data not loading

Datto

Datto Backup for Microsoft Azure / Datto Endpoint Backup with Disaster Recovery - Cloud Devices Failing to Register in US-East Region

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